Privacy Policy

Privacy Policy for Shalom African Foods

Effective Date: 02-12-2024

At Shalom African Foods, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)

b. Non-Personal Information

We may collect non-identifiable data, such as:

• Browser type and version
• IP address
• Device type
• Pages viewed and time spent on our website

2. How We Use Your Information

We use your information for:

1. Order Processing: To fulfill your orders and deliver products to you.
2. Customer Support: To respond to inquiries or resolve issues.
3. Marketing: To send promotions, offers, and updates (only with your consent).
4. Website Improvement: To analyze user behavior and improve website functionality.
5. Compliance: To meet legal requirements or enforce our policies.

3. How We Protect Your Information

Your information is stored securely, and we implement measures to prevent unauthorized access, disclosure, or misuse. These include:

• SSL encryption for transactions.
• Secure payment gateways.
• Regular software updates and audits.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

1. Service Providers: Shipping companies, payment processors, or other vendors involved in fulfilling your orders.
2. Legal Obligations: Government authorities or legal entities, if required by law.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Track site usage for analytics.
  You can manage cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information.
• Withdraw consent for marketing emails by clicking “unsubscribe.”
• File a complaint with a data protection authority if you believe your data is misused.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies.

8. Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age. If we learn that we have collected personal data from a child without parental consent, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be noted at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Shalom African Foods
Email: info@shalomafricanfoods.ca
Phone: +1 647 473 2878, +1 905 800 2777
Address: 5071 Highway 7 E, Unit 3 Markham Ontario, L3R 1N3

This policy can be adapted further based on specific needs or legal requirements in your region. Let me know if you’d like assistance customizing it further!